Return or cancel items online
Request a return or cancellation
Sign in with your order email address and the verification code. Open your order to submit the available return or cancellation request. See returns and complaints and the withdrawal instructions for deadlines, return costs and your statutory rights.
This model form is optional. You can print it or copy it into an email. Viewing or completing this page does not send a withdrawal statement.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: Gabriel Matrescu, Polizeimeister-Kaspar-Straße 28, 60320 Frankfurt am Main, Germany; email: sales@imagineitdelivered.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
________________________________________________
Ordered on (*)/received on (*): ________________________
Name of consumer(s): ________________________________
Address of consumer(s): ______________________________
________________________________________________
Signature of consumer(s) (only if this form is notified on paper):
________________________________________________
Date: ________________________
(*) Delete as appropriate.
Sending your statement
Send the completed form or another unequivocal statement to the recipient above before the withdrawal period expires. A signature is not required for an email statement. An order reference may help us identify the purchase, but is not an additional mandatory field in this model form. Keep a copy. The withdrawal instructions explain deadlines and the return of goods.
The recipient above is for your withdrawal statement. Send the goods themselves to BigBox-Fulfilment (IID), Große Isel 9, 89233 Neu-Ulm, Germany.